Smart Support Inbox with AI Assistance
Handle support requests efficiently with AI-powered responses based on your documentation.
Total Messages
+12.3% from last month
Messages this month
Active Customers
+5.2% from last month
Unique customers
AI Response Rate
+8.5% from last month
Messages with AI responses
Avg Response Time
-23% from last month
Average first response time
Recent Messages
Latest support requests from your customers
Sarah Chen
Integration Question
Michael Brown
Billing Issue
Emma Wilson
Account Access
AI Performance
AI response metrics and effectiveness
Response Accuracy
95%
Resolution Rate
82%
AI Usage Rate
78%
Smart Inbox
Handle all support requests in one place
Support Inbox
Having trouble with authentication. Getting an invalid token error...
Need help updating payment method for subscription...
AI-Powered Responses
Get intelligent response suggestions
AI Response Draft
Hi John, I understand you're having trouble with API authentication. Based on your error description, this typically occurs when the token hasn't been properly initialized.
Here are the steps to resolve this: 1. Verify your API key is active in the dashboard 2. Ensure you're using the correct authentication header format 3. Check if the token has expired
Documentation
API Authentication
Complete guide to API authentication, token management, and error handling...
Billing & Subscriptions
Information about billing cycles, payment methods, and subscription management...
Analytics & Insights
Track support metrics and performance